**Key Responsibilities** **Guest Service** + Greet guests warmly and assist them in a courteous and professional manner + Ensure prompt and productive service at all times + Handle guest queries, requests, and complaints effectively + Maintain a friendly and welcoming atmosphere **Operations** + Set up and maintain buffet/restaurant area as per brand standards + Ensure proper table setting, clearing, and resetting + Assist in food and beverage service (breakfast, lunch, dinner as applicable) + Ensure all service areas are clean, organized, and well-stocked **Hygiene & Safety** + Follow food safety and hygiene standards (HACCP guidelines) + Maintain cleanliness of workstations and dining areas + Ensure proper handling and storage of food items + Comply with health and safety regulations **Teamwork** + Coordinate with kitchen and other departments for smooth service + Support team members during peak hours + Participate in daily briefings and training sessions **Brand Standards** + Adhere to Holiday Inn Express service culture and grooming standards + Maintain professional appearance and behavior at all times + Ensure consistency in service delivery as per SOPs Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

📌 Food & Beverage Guest Service Associate - Holiday Inn Express Hyderabad Hitec City (India)
🏢 IHG
📍 India