Role & responsibilities
Design user-centric journeys, wireframes, mockups, and interactive prototypes for Salesforce applications.
Create intuitive experiences for Salesforce Lightning App Pages, Record Pages, Console Experiences, and Salesforce Flows.
Collaborate with Business Analysts, Product Owners, Salesforce Developers, and stakeholders to understand requirements and deliver effective UX solutions.
Conduct user research, usability testing, stakeholder interviews, heuristic evaluations, and journey mapping exercises.
Analyze CRM workflows, user behavior, and interaction data to identify usability issues and improvement opportunities.
Ensure designs are compliant with Salesforce Lightning Design System (SLDS) and WCAG accessibility standards.
Develop low-fidelity and high-fidelity prototypes using Figma, Adobe XD, Sketch, or Axure.
Review existing Salesforce UI configurations and recommend enhancements for usability and efficiency.
Support development, UAT, and deployment activities to maintain design consistency and usability standards.




Define and maintain UX standards, design systems, reusable components, and best practices.
Conduct post-release UX assessments, A/B testing, and continuous experience optimization.
Mentor junior designers and contribute to UX governance and design excellence initiatives.

Preferred candidate profile
58 years of experience in UI/UX Design.
Solid experience in Salesforce Lightning Experience.
Hands-on expertise with SLDS, Figma, Adobe XD, Sketch, or Axure.
Experience in User Research, Usability Testing, Wireframing, and Prototyping.
Knowledge of Sales Cloud, Service Cloud, and Salesforce Flows.
Ability to translate business requirements into user-centric designs.
Familiarity with HTML, CSS, and Lightning Web Components (LWC) is preferred.
Robust communication, stakeholder management, and problem-solving skills.
Bachelor's degree in Design, IT, Computer Science, or related field.

📌 Ui Ux Analyst Salesforce Lightning Experience Uttar Pradesh (India)
🏢 HCLTech
📍 India