Job Summary / Role Overview:

We are seeking a motivated, dynamic, and student-focused Admission Counsellor to guide prospective students through the admission process for online programs. The role involves counselling students, explaining program details, and supporting them in making informed academic decisions while effectively converting leads into admissions.

Key Responsibilities:
Counsel prospective students regarding online programs, admission procedures, eligibility criteria, and career prospects
Handle inbound and outbound leads through calls, emails, messages, and Education CRM systems
Respond to student inquiries in a professional and timely manner
Provide detailed information about program structure, fees, learning format, and university services
Convert enquiries into admissions through effective counselling and follow-ups
Guide applicants through the complete admission process, including documentation and application submission
Maintain and regularly update student data in CRM / admission management systems
Ensure consistent follow-ups with prospective students to improve conversion rates
Participate in webinars, counselling sessions, and promotional activities organised by the university




Build strong relationships with students and ensure a smooth onboarding experience
Achieve admission targets and contribute to overall team performance

Required Qualifications:
Bachelors degree in Business Administration / Management / Commerce
MBA or equivalent qualification preferred
13 years of experience in admissions counselling, education counselling, student advisory, or sales (preferred)

Key Skills:
Strong communication and presentation skills
Counselling and advisory ability
Relationship management skills
Problem-solving ability
Organizational and follow-up skills
Good computer proficiency and working knowledge of CRM tools

Preferred Candidate Profile:
Candidate with a management academic background (MBA / BBA / B.Com)
Good understanding of management programs and career pathways
Passionate about guiding students and helping them achieve their academic goals
Self-motivated, target-driven, qualified, and student-centric approach
Only Delhi (North Delhi/ Nearby Area) candidates will be preferred.

Working Details:
Working Hours: Versatile shift 10:00 AM to 7:00 PM or 11:00 AM to 8:00 PM
Working Days: Tuesday to Sunday or Wednesday to Monday

📌 Tele Counsellor Admissions New Delhi
🏢 Jagannath International Management School
📍 New Delhi