Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and prospect. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As an App & AI Business System Analyst, you'll be the connective tissue between business needs and system capabilities across our quoting, product introduction, and renewals workflows. You'll partner directly with product managers to translate requirements into well-defined system configurations, process improvements, and scalable solutions to CPQ experiences.



AI is central to how you'll work—not a supplement to it. You'll use AI tools actively to accelerate analysis, surface patterns across large datasets, identify failure modes, and generate preemptive recommendations. This role suits someone with growing CPQ depth who operates with increasing autonomy and consistently looks for smarter, AI-augmented approaches to complex problems.

This position is an individual contributor role reporting to the Director, Applications Product Management - Commerce.

Responsibility

Partner with product managers across quoting, product & recent business model introduction, and renewals to gather requirements, define user stories, and translate business needs into system-level specifications
Own business analysis and configuration work in Apttus, Salesforce and other applications documenting workflows, mapping data flows, and ensuring solutions are accurate, scalable, and aligned to business intent
Apply AI

📌 App & Ai Business System Analyst – Commerce Applications Bengaluru
🏢 Docusign
📍 Bengaluru