**Vice President - BEU Team Lead** **Location:** Mumbai, India | **Level:** Vice President | **Type:** Full-Time | **Team:** Business Expense Unit (BEU) **About the Role** We're seeking a Vice President to join our Business Expense Unit team. Leads global business T&E; operations for banking professionals, ensuring policy compliance, cost optimization, and process efficiency. Develops and implements strategic expense management frameworks, drives cost-reduction initiatives, and strengthens internal audit controls. Leverages data analytics and ServiceNow reporting to monitor performance, identify trends, and support informed budget planning and decision-making. **What You'll Do** **Team Leadership** + Lead and inspire a team, fostering a culture of excellence and accountability + Define team goals, KPIs, and performance objectives aligned with business priorities + Conduct regular performance reviews and support career development of team members + Manage resource planning, workload distribution, and team capacity + Champion diversity and inclusion initiatives within the team + Provide guidance and support to local team members; handle senior-level escalations **Stakeholder & Banker Relationship Management** + Serve as the primary point of contact for senior Bankers, Sponsors, and Business Execution Leads (BELs) + Lead performance reviews with preferred partners and contribute to global strategic initiatives + Manage vendor partnerships and senior-level business relationships + Collaborate across Finance, Compliance, Procurement, and HR **Strategic Leadership & Governance** + Provide strategic and visionary leadership for the T&E; program + Champion value creation, operational efficiency, governance, and control + Oversee performance analytics; ensure KPIs and SLAs are consistently met + Deliver actionable insights and management reporting to optimize travel spend + Lead process improvement and change management initiatives **Expense Report Management:** + Oversee the timely and compliant preparation and review of banker expense reports, ensuring strict adherence to Operating Expense Governance Policy (OEGP).



+ Develop and implement robust controls to identify and flag non-reimbursable expenses and policy violations. + Effectively manage escalations, disputes, and exceptions to ensure efficient reimbursement processes and mitigate financial risk. **Expense Pre-Check & Quality Assurance:** + Lead and optimize the pre-check process for all submitted expense reports, establishing it as a critical quality control layer. + Drive continuous improvement in first-time-right submission rates through targeted training programs for EAs and BELs on OEGP policy and Concur submission best practices. + Monitor and analyse pre-check metrics to identify trends and implement corrective actions. **Corporate Card Program Oversight:** + Direct the end-to-end corporate card reconciliation process, including the generation of comprehensive spend summaries and analysis. + Implement strategies to assist bankers in achieving timely card settlement, thereby reducing delinquency rates. + Establish rigorous monitoring mechanisms for card usage, promptly identifying and addressing anomalous transactions, and fostering strong relationships with banking partners. **Procure-to-Pay (P2P) Operations (EMEA):** + Manage and optimize the Procure-to-Pay (P2P) cycle, overseeing both PO and non-PO invoice processing specifically within the EMEA region. + Serve as the primary Business Area Owner (BAO) for new vendor onboarding initiatives, ensuring compliance and efficiency. + Establish proactive measures for timely invoice settlement, including the diligent management of aging reports and strategic escalation of overdue items. **What You'll Bring** **Required:** + 10+ years of experience in travel program management or expense management, with proven leadership in corporate travel roles + Demonstrated success in leading teams, driving change,



and championing diversity and inclusion + Expertise in managing senior-level business relationships and complex vendor partnerships + Exceptional communication and presentation skills + Proficiency in Microsoft applications, SAP Concur, and leading travel management systems + Strong analytical, organizational, and leadership capabilities + Ability to work independently, manage multiple projects, and collaborate across time zones + In-depth knowledge of travel technology, policy development, and emerging industry trends + Innovative and strategic thinker with a passion for continuous improvement ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Business Execution & Administration ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal prospect employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi's_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

📌 Banking - IGS : Business Manager : BEU - Vice President (Mumbai)
🏢 Citigroup
📍 Mumbai