Mandatory Skills - Application support/ product support, Sunrise Clinical Manager (SCM), Azure

• Provides continual technical guidance and support to the client on an ongoing basis.
• Collaborates with the internal technical teams to ensure successful implementation and integration of the proposed solutions.
• Collaborates with business stakeholders and Technical Account Managers (TAMs) to understand business requirements and objectives; Designs solutions that align with Hosting best practices, industry standards, and organizational business priorities.
• Develops and documents overall technical architecture for the client including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.




• Designs and documents integration of various systems, components, and third-party services to create a detailed application workplace.
• Creates architectural diagrams and documentation to effectively communicate design to the account team.
• Identifies potential technical risks and provides mitigation strategies.
• Proactively addresses challenges related to project deliverables and client settings.
• Reviews control systems for assigned client(s) on a weekly basis and takes appropriate actions to mitigate issues.
• Contributes to the development and refinement of internal processes and best practices.

📌 Principal Site Reliability Engineer Application Support, Windows, Sunrise Clinical Manager Scm Mumbai
🏢 Altera Digital Health
📍 Mumbai