Job Description:

Key Responsibilities

Business Development & New Account Acquisition

- Identify, approach, and onboard Star Hotels, QSR chains, cloud kitchen networks,and leading HORECA groups for UCO sourcing.
- Build pipelines through proactive outreach, networking, industry events, and leveraging existing hospitality relationships.
- Prepare and deliver corporate presentations, commercial proposals, and value propositions for prospective clients.
- Drive multi-city and multi-region partnerships with national and regional chains.

Key Account Management

- Serve as the primary relationship owner for strategic customers.
- Understand client needs, contract terms, and operational expectations to ensure seamless service delivery.
- Coordinate with internal Operations, Compliance, Technology, and Finance teams to enable smooth onboarding and servicing.
- Ensure timely collection and complaint resolution for all assigned chains.

Commercial & Negotiation

- Engage with purchase teams, procurement heads, sustainability managers, and hotel/restaurant leadership.
- Develop commercial deals that are profitable, scalable, and long-term.
- Support contract drafting, sign-offs, renewals, and SLA adherence.

Client Engagement & Retention

- Conduct regular business reviews with key accounts to share performance, collection trends, and improvement plans.
- Ensure high levels of customer satisfaction and retention through consistent relationship-building.




- Identify cross-cluster or cross-city expansion opportunities for existing clients.

Internal Coordination & Reporting

- Work with regional teams to implement on-ground operations for national and regional chains.
- Maintain accurate records of customer interactions, contracts, and pipeline progress in the CRM.
- Provide weekly and monthly MIS/reporting to the Head of Key Accounts.

What We’re Looking For

- Bachelor’s degree or higher.
- 2–6 years of corporate/B2B sales experience, preferably in HORECA, hospitality,QSR, supply chain services, foodtech, or FMCG institutional sales.
- Strong exposure to dealing with purchase teams of hotels, restaurant chains, and large HORECA clients.
- Excellent communication, negotiation, and presentation skills.
- Ability to build trust-based relationships across decision-maker levels.
- Strong ownership, a customer-centric mindset, and ability to work in a fast-paced,growing startup environment.
- Willingness to travel to client sites, events, and multi-city chain meetings.

Why Work With the Company?

- Opportunity to shape India’s sustainability and food safety ecosystem.
- Work directly with leading hotel groups, QSR chains, and national restaurant networks.
- High-visibility role with strong career growth into senior key account leadership.
- Dynamic, cutting-edge, and impact-driven culture.

📌 Key Accounts Manager - Hyderabad (Mumbai)
🏢 DC Consultants
📍 Mumbai