Job Title: Manager / Senior Manager – Collection Strategy

Location: Delhi, India

CTC: 15 LPA

Experience: 7–12 years (Collections / Strategy)

Industry Preference: Banking / NBFC

Role Overview:

The Manager / Senior Manager – Collection Strategy will be responsible for designing, implementing, and optimizing end-to-end collection strategies to improve resolution rates, enhance recoveries, and strengthen portfolio performance. The role demands solid analytical capabilities, deep domain expertise, and the ability to convert data insights into measurable business outcomes.

Key Responsibilities:
Collection Strategy Development
Design and implement data-driven collection strategies across delinquency buckets.
Maximize resolution rates and minimize roll-forward movement.
Develop current rules, treatment strategies, and policy interventions to improve portfolio health.
Continuously monitor strategy performance and recommend enhancements.
Portfolio Analytics & Trend Monitoring
Analyze portfolio behavior, delinquency trends, roll rates, bounce trends,



and recovery patterns.
Build MIS dashboards, reports, and actionable insights for senior leadership.
Rule Engine & Logic Formulation
Create collection rules and segmentation logic based on customer risk profiling.
Coordinate with technology teams for automation and rule deployment.
Scorecard, Goal Setting & Incentive Design
Develop scorecards, KPIs, and performance measurement frameworks.
Design goal-setting mechanisms and incentive structures for various collection channels.
Stakeholder Management
Collaborate closely with Collections, Risk, Product, Technology, and Operations teams.
Present insights, strategy recommendations, and performance reviews to senior management.

Desired Skills & Competencies:
Robust domain knowledge of collections.
Expertise in MIS, analytics, and data interpretation.
Experience in strategy creation, rule formulation, and policy design

📌 Senior Manager – Collection Strategy New Delhi
🏢 This opportunity
📍 New Delhi