JOB DESCRIPTIONJob Purpose

"This position is open with Bajaj Finance Limited"

Duties and Responsibilities

- Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
- Daily cash collection / updating and deposition.
- Preparing daily cash collection report and sending the same to HO.
- Checking and updating agency collection.
- Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
- Coordinating with HO/TCS to solve the customer query with in TAT.
- Reporting of location cash and customer service details on daily basis.
- Cross selling the insurance and other products to walk in customers.
- Collecting customer feedback about our service and products.

Also in some locations, Credit person is handling the LC responsibility too.





- Branch admin related works to be done with the help of admin manager as per company policy and requirement.

Required Qualifications and Experience

- Capable of interacting with customer and collection agency.
- MBA with 0 - 3 years of relevant experience.
- Has worked with reputed Bank/Financial Institution in Consumer Financing.
- Positive attitude and team player.

Locations

Job Level: GB02
Job Title: Deputy Manager - Operations And Service, Banking, Flexi Ops, Digital & Physical Receipt Mgmt
Job Location Country: India
State: MAHARASHTRA
Region: West
City: Pune
Location Name: Pune Corporate Office - Mantri Tier Megapolis

📌 Deputy Manager - Operations and Service (Pune)
🏢 Bajaj FinServ
📍 Pune