We are hiring a capable Senior Manager to join our energetic team at PwC in Mumbai.
Growing your career as a Full Time Senior Manager is a great opportunity to develop excellent skills.
If you are strong in leadership, teamwork and have the right drive for the job, then apply for the position of Senior Manager at PwC today!

Line of Service Advisory
Industry/Sector Not Applicable
Specialism Operations
Management Level Senior Manager
Job Description & Summary A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.
Work experience areas:
Critical must-haves:
. Market sizing and market entry strategy
. Design of Customer Experience/ Customer Service design
. Customer analytics (Segmentation, Sales, Marketing, Service) resulting in transparent business outcomes
. Contact (Call) center design, conversion rate & process improvement
. Business casing / business modeling experience
. Multi-channel management, retail store operations management
. Sales uplift / revenue growth
. If from a consulting background, should have executed and lead small teams on projects (such as market
entry strategy, sales process design to execution, digital channel sales uplift for a specific product line etc.)
Good-to-haves:
. Experience with startups / front office technologies / payment solutions
. Digital Marketing improvement




. Loyalty program design and roll out
. Marketing RoI improvement
Core skills & behaviors:
. Strong analytical and problem solving capability
. Excellent communication skills - verbal, written, leadership communication
. Strong PPT and Excel skills
. Team leadership - past experience of leading 2-3 member teams (if consulting background) and 5-8
member teams (if industry background)
. Interacting and effectively managing senior client stakeholders
. Willingness to stretch, high learning agility (comfort with learning at speed) and can-do attitude
Professional and Educational background
. 7-8 years of relevant work experience post MBA.
. Preferred consulting background (Big 4 - PC level / Accenture Strategy or ATK - Tenured consultant level)
. Alternatively, industry background (B2C companies - sectors of FS & Insurance, or hospitality, travel,
telecom, retail, health & wellness) requires more number of relevant work ex years if from industry
background
Mandatory Skill Set-Customer Consulting
Preferred Skill Set-Management Consulting
Year of experience required-9
Qualifications-MBA
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills Customer Consulting
Optional Skills Management Consulting
Desired Languages (If blank, desired languages not specified)
Travel Requirements Not Specified
Available for Work Visa Sponsorship No
Government Clearance Required No

Benefits of working as a Senior Manager in Mumbai:

● Learning opportunities
● Opportunities to grow
● Advantageous package

📌 Senior Manager - with Great Benefits (Mumbai)
🏢 Nameless
📍 Mumbai