This role has reporting to the Head of Operations.

Functions expected to be performed would be a part of Central operations teams.

This role would have 2 teams reporting in

1. 1. Factoring & current products:
2. Should have experience in handling factoring and other cashflow products like bill discounting, purchase invoice discounting and other trade finance products.
3. 2. Customer Service:
4. · Cash receipt reconciliation & reporting
5. · Receivable management
6. · Work closely with CS team for quicker resolution of customer servicing topics like agreement reconciliation, LPI calculations, bounce charge verification etc.
7. · Suspense account follow up and closure
8. · Adherence to process mapped and audit compliance
9. · Process improvement initiatives
10. · Digital mindset

Education & Experience:





- · Graduate candidate with bachelor’s degree preferrable with masters/MBA or CA relevant experience
- · Relevant experience of 15-18 years (would be relaxed for a deserving candidate)
- · Experience in banking or NBFC sector along with receivable management experience
- · Candidate should have process-oriented approach with focus on controls, compliance and willing to take ownership.
- · Should have digital mindset and bring innovation and automation to the processes.
- · Knowledge of compliance guidelines /framework defined by RBI other governing bodies.
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📌 Deputy Vice President- Customer Service (Thane)
🏢 Important Group
📍 Thane