01 Aug
|
Important Business
|
Bengaluru
01 Aug
Important Business
Bengaluru
We’re looking for a hands -on, detail -oriented Fulfillment Partner who thrives in a fast -paced environment, loves solving problems quickly, and can work closely with both operations and tech teams to improve efficiency and automation.
What You’ll Do
- Monitor daily booking, cancellation, and refund queues
- Coordinate with fulfillment partners to resolve operational issues
- Identify opportunities for automation and collaborate with the tech team to execute them
- Support the Business Development (BD) and Tech teams with travel domain knowledge
- Prepare reports, dashboards, and analytical insights for process optimization
- Assist during critical issues, ensuring smooth and timely resolutions
Requirements
Core Experience
- 5+ years experience in travel operations
- Strong knowledge of airline booking, ticketing, amendments, cancellations, and refund processes
- Deep expertise in GDS systems (e.g., Amadeus, Sabre,
Galileo)
Technical Skills
- Proficient in Excel (VLOOKUP, pivot tables, formulas, reporting)
- Ability to perform data analysis and create operational insights
- Experience identifying process gaps and proposing automation ideas
Soft Skills
- Strong coordination and communication abilities
- Quick problem -solving mindset; able to act fast under pressure
- Ownership -driven, reliable, and comfortable handling critical real -time issues
- You believe: quick = trust, and clarity = conversion
- Be part of a company that has shaped how travel feels for millions of users