We are searching for a remarkable Service Desk Analyst to join our amazing team at NTT Ltd. in Bangalore.
Growing your career as a Full Time Service Desk Analyst is a terrific opportunity to develop productive skills.
If you are strong in planning, adaptability and have the right mindset for the job, then apply for the position of Service Desk Analyst at NTT Ltd. today!

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The IT Service Desk Analyst ensures timely restoration of service for Dimension Data internal clients by managing requests (Incidents, Service Requests, Events and Problems) through to successful completion.

Working at NTT

1. Receive, validate and log client requests by recording the problem description, priority and severity.

2. Assist with the problem management process by collating problem information and verifying client entitlements.

3. Identify, track and escalate requests and exceptions where necessary to ensure swift resolution.

4.



Produce breach and other reports and identify failures and short-comings in the current processes.

What will make you a good fit for the role?

Experience: 2- 4 years

CCNA & ITIL Certification will be a plus

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

- Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

- Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many current ‘firsts’.

- Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

- Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

- Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

Benefits of working as a Service Desk Analyst in Bangalore:

● Company offers great benefits
● Opportunities to grow
● Competitive salary

📌 Service Desk Analyst - Urgent Role (Bengaluru)
🏢 Recognized
📍 Bengaluru