01 Aug
|
Important Company of the Sector
|
Bengaluru
01 Aug
Important Company of the Sector
Bengaluru
We are hiring a driven IntouchCX - Associate - Customer Service - International Non voice Process - Gaming Support to join our dynamic team at IntouchCX in Bangalore.
Growing your career as a Full Time IntouchCX - Associate - Customer Service - International Non voice Process - Gaming Support is an awesome opportunity to develop excellent skills.
If you are strong in persuasion, decision-making and have the right drive for the job, then apply for the position of IntouchCX - Associate - Customer Service - International Non voice Process - Gaming Support at IntouchCX today!
THE ROLE: Customer Service Associate - Non-Voice About Intouchcx : Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we're obsessed with providing remarkable customer experiences for the world's most innovative brands. About the Job : - Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you! We're looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging email/chat responses to our tech-savvy and passionate customers. As a Customer Service Associate - Non-Voice, You Will. - Provide support and resolve technical issues via email and other electronic communications - Build credibility and trust with the customer by empathizing with their problem in words,
proactively understanding their needs and responding promptly to resolve their issue.. - Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs - Leverage your experience to provide feedback to the team on how to improve our services - Drive customer communication during critical events. As a Customer Service Associate - Non-Voice, You Have. - 6 months to 4 years of customer service experience through phone, email and chat. - Fluency in written English - Experience in the gaming/tech support (asset) - Excellent oral and/or written communication skills - Customer service experience with strong customer focus - Excellent team player with experience and passion for gaming - Strong multi-tasking skills - Strong analytical and troubleshooting skills - The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis - Benefits of working as a Customer Service - Non-Voice: - An attractive compensation package with performance-based incentives - Incredible learning and growth opportunities - Outstanding rewards and recognition program & employee engagement activities - Free Food and Transport while working on-site - Medical Insurance (ref:updazz.com)
Perks of working as a IntouchCX - Associate - Customer Service - International Non voice Process - Gaming Support in Bangalore:
● Company offers excellent benefits
● Company offers career progression opportunities
● Competitive salary
📌 IntouchCX - Associate - Customer Service - International Non voice Process - Gaming Support - Start (Bengaluru)
🏢 Important Company of the Sector
📍 Bengaluru