01 Aug
|
Important Company of the Sector
|
Jaipur
01 Aug
Important Company of the Sector
Jaipur
We are looking to hire an ambitious Customer Service Manager to join our growing team at HDFC Bank Limited in Jaipur.
Growing your career as a Full Time Customer Service Manager is a fantastic opportunity to develop exceptional skills.
If you are strong in cooperation, leadership and have the right experience for the job, then apply for the position of Customer Service Manager at HDFC Bank Limited today!
Job Description :
Ensure 100% complaints closure within TAT without compromising on customer satisfaction Understand customers issues and concerns, assist the customer with resolutionCoordination with internal teamsliaise with sales, qig, credit,
operations for data / details requirement needed for resolving the customer issues Assist qig / nodal officers in drafting response with requisite details.Process improvementsJointly with other stake holders - Identifying areas for improvement in resolving the CRM within TAT.
Skills
Sound domain knowledge of banking and understanding of Branch Management, Loan industry, regulatory aspects, well versed with product, policy and processes,
Positive understanding of Sales, Operation and processes.
Solutions oriented and troubleshooting approach
Good communication & interpersonal skills, People Management, Perseverance, aptitude for process improvements.
Benefits of working as a Customer Service Manager in Jaipur:
● Learning opportunities
● Company offers career progression opportunities
● Competitive salary
📌 Customer Service Manager - Urgent Role (Jaipur)
🏢 Important Company of the Sector
📍 Jaipur