Role Overview

We are looking for a highly motivated End-to-End Sales Executive responsible for lead generation, prospecting, and closing deals for Remote Helpdesk and NOC services targeting clients in the USA and Canada.

The role involves managing the entire sales cycle, including identifying prospects, initiating outbound campaigns, qualifying leads, conducting sales presentations, and closing contracts with MSPs, IT service providers, and enterprises that require outsourced IT infrastructure support.

Key Responsibilities

Lead Generation & Prospecting

- Generate qualified leads in USA and Canada markets using cold calling, email outreach, LinkedIn, and other prospecting tools.
- Identify and target Managed Service Providers (MSPs), IT companies, and enterprises needing outsourced IT support.
- Build a strong sales pipeline through outbound prospecting.
- Maintain accurate lead and pipeline data in CRM.

Sales Cycle Management

- Manage the end-to-end sales process from prospecting to deal closure.
- Conduct discovery calls, client needs assessments, and service presentations.
- Deliver remote demos and service walkthroughs for Remote Helpdesk and NOC offerings.

Solution Selling

- Understand customer IT infrastructure, monitoring, and support requirements.
- Propose customized solutions including:
- Remote Helpdesk support (L1/L2)
- 24/7 NOC monitoring
- Server & network monitoring
- Incident management and ticket handling

- Collaborate with the technical team to create proposals and service models.

Deal Closure & Negotiation

- Prepare proposals, pricing, and service agreements.
- Negotiate contracts with decision-makers such as CIOs, IT Directors, and MSP owners.




- Close deals and achieve monthly and quarterly sales targets.

Client Relationship Management

- Build long-term relationships with clients.
- Manage follow-ups and nurture leads until conversion.
- Coordinate with delivery teams for successful onboarding.

Required Experience

- 03 years of experience in B2B IT services sales or MSP services sales.
- Experience selling to USA or Canada markets is strongly preferred.
- Proven track record in lead generation and closing deals in IT services or managed services.

Required Skills

Sales Skills

- Strong cold calling and outbound sales experience.
- Experience with LinkedIn prospecting and email campaigns.
- Ability to manage complete sales funnel independently.

Domain Knowledge

Positive understanding of:

- Managed IT Services
- Remote Helpdesk Support
- Network Operations Center (NOC)
- Server & Network Monitoring
- MSP ecosystem

Communication Skills

- Excellent spoken and written English.
- Ability to communicate with North American clients.
- Strong presentation and negotiation skills.

Tools & Platforms

Preferred experience with:

- CRM: HubSpot / Zoho / Salesforce
- Lead Generation Tools: LinkedIn Sales Navigator, Apollo, ZoomInfo
- Outreach Tools: Email automation platforms
- Communication: Zoom, Teams, Slack

Target Customers

- Managed Service Providers (MSPs)
- IT consulting companies
- SaaS companies
- Small and mid-size enterprises (SMBs)
- Organizations requiring 24/7 IT monitoring and support

Key Performance Indicators (KPIs)

- Qualified leads generated per month
- Number of sales meetings booked
- Sales pipeline value
- Deals closed per quarter
- Revenue generated from USA & Canada clients

📌 End-to-End Sales Executive Remote Helpdesk NOC Services (USA Can) (Uttar Pradesh)
🏢 HEX64
📍 Uttar Pradesh