Job Title Customer Success Officer Location Saket New Delhi Employment Type Full-Time Job Summary We are seeking a proactive and customer-focused Customer SuccessOfficersto help customers in completing the course Keep the customers engaged resolve their queries and ensure timely completion of course The ideal candidate should possess excellent communication skills problem-solving abilities and a customer-first approach Key Responsibilities Handle outbound calls Provide accurate information about products services learning journey to customers Maintain customer records and update databases with accurate details Follow-up with customers to ensure resolution and course completion Achieve daily weekly monthly targets related to customer service metrics Adhere to company policies compliance and quality standards Qualifications Skills Graduatein any discipline Prior experience in team handling customer service call centre or related field preferred Excellent verbal and written communication skills English Hindi regional language as per requirement Strong listening problem-solving and interpersonal skills Ability to multitask and work in a fast-paced environment Proficiency in MS Office and CRM tools is an added advantage Package CTC up to 3 lacs Attractive performance linked bonus Job Type Full time Pay Up to 300 000 00 per year Work Location In person

📌 Customer Success Officer (New Delhi)
🏢 PLANYOURWORLD TRAINING ACADEMY PRIVATE
📍 New Delhi