Call me at (phone hidden) Position-Sales Admin Gender-Only female Location-Greater Noida Key Responsibilities - Handle customer complaints on call and via email provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers 1 Manage ecommerce sales orders Quotations check available stock Customers purchase orders with verifications and follow up with customers in case of discrepancies 2 Issuing sales document such as Delivery note Invoices Return management for online channels and related sales report 3 Inventory management for marketplaces such as Amazon 4 Coordinate with relevant departments to carry out sales and services to achieve satisfaction for customers Collective Responsibilities 1 Liaise with relevant departments to carry out order management and service efficiently to achieve the specified objectives in order to give customers highest satisfaction Job Types Full-time Permanent Pay 11 411 75 - 32 785 49 per month Advantages Health insurance Provident Fund Work Location In person