A BPO telecaller job involves making and receiving calls on behalf of a company to handle tasks like sales customer support and lead generation - They work in a Business Process Outsourcing BPO call center to connect with potential or existing customers providing information resolving issues and promoting products or services to meet business objectives - Studying the details of each offering and remaining abreast of updates to these offerings - Obtaining and updating lists of individuals contact details - Calling active and budding clients to encourage the purchase of items - Addressing clients uncertainties grievances and suggestions on time - Noting significant details of each conversation - Communicating verbal acceptances of offers to our sales team for closing - Recording all successful and unsuccessful attempts to close sales - Attending regular team meetings to clarify progress and performance-related expectations - Conducting each of your functions with the utmost respect regardless of others dispositions ref updazz com