Job Description:

Seeking an experienced **Office 365 ** to join our IT team. The ideal candidate will be an expert in managing and supporting Office 365 applications 24/7, including Exchange Online, SharePoint, Teams, and OneDrive

## Mandatory Key Responsibilities:

- **Office 365 Application Management:**

- Administer and support core Office 365 applications (Exchange Online, SharePoint, Teams, OneDrive).

- Troubleshoot and resolve issues related to mail flow, Teams functionality, SharePoint accessibility, and OneDrive synchronization.

- Provide end-user support for Office 365 application-related issues, ensuring seamless functionality and optimal performance.

- **License Management:**

- Administer and manage Office 365 licenses across the organization.

- Track and optimize license usage to ensure cost-effective allocation and renewals.

- Provide recommendations for license upgrades and additions as needed.

- **Security and Compliance:**

- Implement best practices for securing Office 365 environments, including multi-factor authentication (MFA), password policies, and role-based access control (RBAC).

- Monitor and enforce compliance with security policies, ensuring the protection of organizational data.

- **Collaboration and Integration:**

- Work closely with other IT teams to ensure smooth integration between Office 365 applications and on-premise systems.

- Provide support for hybrid environments and assist in the migration of on-premises services to the cloud.

### Required Qualifications:

- **Expert knowledge** with Office 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive.





- **Expert knowledge** of Azure Active Directory, including user provisioning, group management, and application integration.

- Strong **understanding of mail flow issues**, troubleshooting mail delivery problems, and managing email configurations.

- Familiarity with **Teams administration**, resolving call, chat, and meeting issues.

- Experience with **Conditional Access policies** and security best practices in Azure AD.

- Expertise in managing Office 365 **licenses** and understanding various licensing models.

### Preferred Skills:

- Experience with **PowerShell scripting** for automation of routine tasks.

- Familiarity with **Hybrid Exchange** and ** Active Directory**.

- Certifications such as **Microsoft 365 Certified: Enterprise Administrator Expert**.

### Personal Attributes:

- Strong problem-solving skills and ability to work under pressure.

- Excellent communication skills to collaborate effectively with cross-functional teams and end users.

- Ability to work independently and manage multiple tasks in a fast-paced workplace.

· Vulnerabilities Remediation

· Experience with scripting for automation of routine tasks.

· Strong Presentation Skills and customer facing

· Escalations handling via phone email from client and coordinating with teams until resolution or satisfaction.

· Email Monitoring and calls handing.

· Coordinating with all teams and pushing on a single bridge for Resolution ASAP.

· Ensuring CR SLA’s meet

· DC Team shift Roster managing and sharing the updated one with client weekly.

· Certifications

📌 Urgent requirement offor one of our IT consulting & services client for Noida
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📍 Noida