HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026 ( Voice Process)

Walk-in Drive Details:

? Date: 31st July 2026, Friday

? Location: HCL AMB-6

104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076.

⏰ Time: 10AM - 2:30PM

HR Contact Name: Judith

Please carry anyone Government ID proof.

Job Description – International contact Center ( Voice Proces - Inbound calls)

Location: Chennai, India

Business Unit: Retail Banking – Mortgages & Consumer Lending

Reporting To: Team Leader / Operations Manager

- Work Location: Sholinganallur
- Designation: Associate/ Analyst
- Process: Inbound Call
- Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs
- Education Eligibility:



12th Pass / Any Graduate / Postgraduate

? Key Responsibilities:

- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach

Regards

Judith

📌 HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026( Voice Process) (Chennai)
🏢 HCLTech
📍 Chennai