Lead and govern export market quality issue management by ensuring timely identification, containment, root cause resolution, corrective action implementation and recurrence prevention for all export markets.
Act as the central coordinator between international business, product engineering, manufacturing, supplier quality, warranty, and regulatory teams to improve customer satisfaction, product reliability, and brand reputation globally.
Drive cross-functional collaboration to achieve timely closure of critical field concerns.
Strengthen export market quality governance, regulatory compliance, and recall management.
Reduce warranty costs and prevent recurrence of issues through analytics-driven decision making and continuous improvement initiatives