Job DescriptionJob Title: Waitress - F&B; Service

NReports To: Asst. Restaurant Manager / Restaurant Manager

NDepartment: F&B; Service

NLocation: Muscat, Oman

NMulti-Cuisine Restaurant – Waitress, Muscat, Oman

NJob Summary:

NWe are looking for a friendly, skilled, and customer-focused Waitress to provide excellent food and beverage service to our guests. The ideal candidate should ensure customer satisfaction, maintain cleanliness, and uphold the restaurant's service standards.

NKey Responsibilities:

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Greet customers promptly and courteously as they arrive.
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Present menus and explain daily specials, if applicable.
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Take accurate food and beverage orders and relay them to the kitchen and bar staff.
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Serve food and drinks in a timely manner.
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Check in with guests toensure satisfaction with each course.
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Address customer questions or concerns with professionalism and escalate when necessary.
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Explicit and reset tables for the next guests.
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Handle payments accurately and process transactions using the POS system.
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Maintain cleanliness and organization in the dining area.
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Follow all health and safety regulations.
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Collaborate with team members to ensure smooth restaurant operations.
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nQualifications:

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Diploma in Hospitality Industry
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Previous restaurant or hospitality experience preferred.
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Excellent communicationand customer service skills.
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Ability to work efficiently in a rapid-paced environment.
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Positive attitude and professional appearance.
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Flexibility to work various shifts, including nights, weekends, and holidays.
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Ability to stand and walk for extended periods.
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