Key Responsibilities:
Handled inbound and outbound calls regarding skin, hair, and aesthetic treatments.
Scheduled, confirmed, and rescheduled patient appointments.
Guided patients on available services, treatment packages, and promotional offers.
Addressed patient inquiries and resolved complaints professionally.
Followed up with patients after consultations and treatments.
Maintained accurate patient records using CRM/software.
Coordinated with doctors and clinic staff to ensure smooth appointment management.
Achieved daily and monthly appointment booking targets.
Maintained high levels of customer satisfaction through excellent communication.

Skills
Customer Service
Call Center Operations
Appointment Scheduling




Patient Relationship Management
CRM Software
Telecalling
Lead Conversion
Inbound & Outbound Calling
Complaint Resolution
Sales & Upselling
Communication Skills
Time Management
Microsoft Office

Preferred Job Title
Call Center Executive
Customer Support Executive
Patient Care Executive
Telecaller
Customer Service Representative
Appointment Coordinator

Pay: ₹13,000.00 - ₹25,000.00 per month

Advantages:
Paid sick time
Paid time off

Work Location: In person

📌 Experienced Call Center Executive Skin & Hair Clinic Patient Care Appointment Miyapur (India)
🏢 Cosmo Radiance Centre for Advanced Aesthetics & Longevity
📍 India