01 Aug
|
Gritty-tech
|
India
We are looking for an experienced Customer Support Team Lead to join our growing team. If you have robust leadership skills, a customer-first approach, and experience managing support teams, we'd love to hear from you.
Key Responsibilities:
Lead and manage the customer support team.
Ensure timely resolution of customer queries.
Monitor team performance and maintain service quality.
Train, mentor, and support team members.
Track KPIs and improve customer satisfaction.
Requirements:
2–5 years of Customer Support experience.
Team handling experience preferred.
Excellent communication and problem-solving skills.
Knowledge of CRM/LMS tools is an advantage.
Willing to work from the office.
Pay: ₹25,229.16 - ₹30,724.74 per month
Advantages:
Paid sick time
Work Location: In person
📌 Customer Service Team Leader Hyderabad (India)
🏢 Gritty-tech
📍 India