Job Description RESPONSIBILITIES & DUTIES
n • Engage with assigned leads and promptly initiate contact through the auto dialer system.
n • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
n • Build rapport, credibility and establish trust with leads through effective communication and active listening.
n • Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
n • Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
n • Maintain accurate records of lead interactions and follow-up activities in the CRM system.
n BASIC ELIGIBILITY CRITERIA
n • Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.
n • Min Graduation is required.




n • Previous experience working a 6-day work week.
n • Currently working in the capacity of an individual contributor.
n • Proven track record of meeting targets in the existing company.
n SKILLS
n • Excellent verbal communication skills with an emphasis on fluency in the English language.
n • Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
n • Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
n • Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements

📌 Senior Admissions Counsellor Raigarh
🏢 upGrad- Study Abroad
📍 Raigarh