GROWTH CONSULTANT

Role Overview :
● Passionate about 'customer obsession'? We live and breathe it If you're a curious
soul ready to roll up your sleeves and solve customer challenges, we have a treat
for you We're after hardworking, high-energy, and innovative folks who thrive on
teaming with enterprise clients to crack those tough nuts. Join us and be part of a
team dedicated to delivering outstanding customer experiences
● Location - Bangalore/ Delhi NCR/Mumbai

Roles and Responsibilities:
● Handling end-to-end implementation of Bizom, a leading SaaS/cloud-based
supply chain automation product for the FMCG industry.
● Understanding of software architecture and configuration of the product to
match customer requirements.
● Working with Master data, assisting with service requests, and troubleshooting
problems with data.
● Client Interaction- Handle clients and communicate client’s requirements to
internal teams.
● Coordinate with respective stakeholders and provide technical assistance to
clients within SLA.




● Helping customers generate reports and offering thorough expertise to
customers on the product and its usage.
● Document the client’s requirements and get a sign-off.
● Quality check of deliverables and conduct UAT with the client and get sign-off.
● Ensure the user’s adoption post-go-live and share a regular update with the
client.
Requirements :
● Excellent communication skills (Written and Verbal), solid
documentation skills .
● Computer and mobile-savvy with moderate knowledge of MS Excel. ●
● Understanding of the FMCG business model.
● Willingness and eagerness to work in a high-pressure quick-growing start-up
workplace.
● Experience in SaaS Product Onboarding and support will be an added
advantage.

What is it like to work with our Customer Success team?
● The Mantra of getting ahead is getting a kick out of everything you do
Spreading our wings overseas.
● Work with highly ambitious, and result oriented people from across the
globe.
● Own and develo

📌 Bizom Growth Consultant Bengaluru
🏢 NextHire
📍 Bengaluru