We are seeking a smart, dedicated, and fluent English-speaking qualified to join our team as an Enquiry & Admission Facilitator. The ideal candidate will be responsible for converting admission inquiries into enrollments, ensuring a seamless experience for prospective students and their families. This is a target-oriented role requiring excellent communication skills, proficiency in CRM and Excel, and the ability to manage multiple tasks efficiently.

Key Responsibilities:
Handle incoming admission inquiries via phone, email, Social Media, WhatsApp and in-person visits.
Provide detailed information about our academy, programs, teaching methodologies, and enrollment procedures.
Follow up with prospective students to convert inquiries into admissions.
Maintain and update records of all interactions in the CRM system.
Collaborate with the academic team to schedule assessments and interviews.
Achieve monthly and quarterly admission targets.
Participate in promotional events and open houses to attract recent students.




Prepare regular reports on admission metrics and conversion rates.

Qualifications:
Bachelor’s degree in any discipline.
Minimum of 3 years of experience in admissions, sales, or customer service roles.
Excellent verbal and written communication skills in English.
Proficiency in Microsoft Excel and CRM software.
Robust interpersonal skills with a customer-focused approach.
Ability to work under pressure and meet targets.
Residing within a 15 km radius of Mulund West.

Preferred Skills:
Exceptional communication & interpersonal skills: Ability to build rapport and trust with students, parents, and colleagues—listening empathetically and speaking persuasively. Self-motivated, target-driven, and persistent in follow-ups.
Data-driven and analytical mindset: Comfort interpreting conversion trends and using CRM/Excel data to refine outreach strategies.
Adaptability & resilience: Skillfully pivoting in response to changing needs

📌 Admissions Counsellors Mumbai
🏢 The Search House
📍 Mumbai