General Purpose:
The Associate Director of Qualified Services is a key member of the company Management Team and is responsible for delivery of client services projects related to implementation of RxLogix products.
Key Note: Request you to not apply for this job if you do not have possess all of the following:
Leadership experience with a solid track record and proven success
Business acumen and understanding of running a department or a division where productivity, resource utilization, quality, timely delivery and employee and client satisfaction are paramount.
Proven experience of establishing processes, best practices and tools for planning, execution and communication of reports and metrics with transparency.
Be supremely organized, detail-oriented, and a true self-starter
Exceptional leadership skills with the ability to develop and build the team
Essential Duties & Responsibilities:
Project Implementation
Responsible for Business, Validation and Training workstreams of client implementation/upgrade projects
Define the client implementation/upgrade project execution strategy
Support project charter and project plan reviews
Review project status reports provided by respective project managers and take appropriate actions to meet the delivery timelines
Provide Subject Matter Expertise on client projects
Planning
Provide leadership and strategic plan for managing the resource requirements of the organization.
Responsible for maintaining strategic direction and growth
Proactive capacity planning, management, resource utilization and cost containment
Provide feedback to CoE processes and toolsets for improvements
Processes
Establish standard product implementation practices
Periodic analysis of metrics and lessons learnt and identification of improvement for continuous process improvement
Maintain a global repository of implementation artifacts
Team Management:
Provide support to the head of departme
📌 Associate Director Of Professional Services Noida
🏢 RxLogix
📍 Noida