Key Responsibilities

- Handle incoming calls online inquiries and property leads from various marketing channels
- Qualify leads based on client preferences budget and project suitability
- Explain project features amenities pricing and other details to prospective customers
- Coordinate and schedule site visits ensuring a smooth handover to the sales team
- Maintain and update lead data in the CRM system accurately
- Follow up with leads regularly to keep prospects engaged and drive them toward conversion
- Share project brochures videos and relevant information with clients as required
- Support the sales team by providing background information on prospects and site visit feedback
- Achieve daily weekly and monthly call and lead conversion targets
- Collaborate with the digital marketing and field sales teams for lead management and feedback




- Handle customer objections and queries professionally ensuring a positive brand impression Key Skills Competencies
- 1-3 years of experience in presales tele-calling customer service preferably in real estate hospitality or service industries
- Excellent verbal communication skills in English and Tamil additional regional languages are a plus
- Solid customer handling and interpersonal abilities
- Good tele-counseling and persuasion skills
- Familiarity with Sell do and MS Office applications
- Quick learner with the ability to understand and explain real estate project details
- Target-oriented and self-motivated with a proactive approach
- Office-based with occasional site visit coordination
- Performance incentives based on site visit conversions and closures ref updazz com

📌 Executive - Presales/telecalling - Real Estate (1-3 Yrs) Chennai (pre-sales)
🏢 Cynosure Corporate Solutions
📍 Chennai