Chief Operation Officer - Need from Jewellery Experience Only

Strategic Leadership

- Develop and execute long-term business and operational strategies.
- Translate company vision into measurable operational goals.
- Identify growth opportunities and improve business profitability.
- Drive digital transformation and operational innovation.

Manufacturing & Production

- Supervise jewellery production planning and execution.
- Ensure timely completion of orders while maintaining quality standards.
- Monitor karigar productivity, wastage, and production efficiency.
- Improve manufacturing processes and reduce operational costs.

Supply Chain & Procurement

- Oversee sourcing of gold, diamonds, gemstones, and other raw materials.
- Build strong relationships with vendors and suppliers.
- Optimize procurement costs while ensuring quality and timely availability.
- Manage inventory planning and stock movement.

Operations Management

- Establish SOPs across all departments.
- Monitor KPIs and operational performance.
- Improve workflow efficiency and interdepartmental coordination.
- Ensure smooth execution from order booking to delivery.

Sales & Customer Relationship





- Support B2B and B2C sales teams in achieving revenue targets.
- Improve customer satisfaction and retention.
- Strengthen CRM processes and after-sales service.
- Collaborate with marketing for product launches and promotional campaigns.

Finance & Business Performance

- Manage operational budgets and cost control.
- Review profitability, margins, inventory turnover, and cash flow.
- Present MIS reports and operational dashboards to management.
- Drive continuous improvement in business performance.

Compliance & Quality

- Ensure compliance with BIS Hallmarking, GJEPC guidelines, GST, labour laws, and company policies.
- Maintain quality control throughout production and retail operations.
- Implement risk management and internal controls.

People Leadership

- Lead and mentor department heads.
- Build a high-performance culture.
- Develop succession planning and employee engagement initiatives.
- Conduct regular performance reviews and leadership development.

Pay: ₹60,000.00 - ₹80,000.00 per month

Perks:

- Leave encashment

Work Location: In person

📌 Chief Operations Officer From Jewellery only (India)
🏢 Nornament Designers
📍 India