Director - Process Analytics - F&A;
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a quick-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Inviting applications for the role of Assistant Vice President Human Resource Outsourcing (HRO) Operations
In this role you will be responsible for overall HRO operations. Focus on continuous process improvements and adaptive changes. Develop and manage effective working relationship in the organization and actively collaborate with all clients.
Responsibilities:
- Be hands on to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction.
- Noise free operation in a critical result
- Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vital.
- Set up and develop the

📌 Assistant Vice President, Human Resource Outsourcing (Gurugram)
🏢 Genpact India
📍 Gurugram