1 Patient Interaction Engage with patients through chat to answer inquiries resolve issues and provide service information 2 Problem-Solving Address and resolve patient concerns efficiently ensuring high patient satisfaction 3 Maintain Records Log and document chat conversations resolutions and patient feedback in a CRM system 4 Adherence to Guidelines Follow company policies and scripts to maintain consistent service quality 5 Team Collaboration Work closely with other departments technical support billing etc to address patient issues that require escalation 6 Multitasking Handle multiple chats simultaneously while maintaining high accuracy and professionalism 7 Feedback Loop Identify patterns in patient complaints and suggest process improvements 8 Knowledge Updates Stay informed about current products services and features to provide accurate information to patients share your cv at (phone hidden) Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Health insurance Leave encashment Provident Fund Work Location In person

📌 International Chat And Voice Process (Haryana)
🏢 Kayakalp Healthcare
📍 Haryana