Company Overview Datastraw is a modern outsourcing agency that helps small and mid-sized businesses run more smoothly by combining smart technology with the care and expertise of real people We simplify backend customer support and process management so our clients can focus on growing their business About the Client The client s platform is designed to help small and medium-sized sellers to leverage the power of live video selling It removes the technical hurdles of streaming to multiple social media channels like Youtube Instagram and Facebook simultaneously allowing merchants to focus on engaging their audience and driving sales We are searching for someone who can warmly welcome new sellers earn their confidence and guide them step by step as they get comfortable with the platform The right person for this role enjoys helping others communicates persuasively solves technical issues with ease and stays organized even when juggling many tasks and follow-ups Responsibilities Initiate conversation with 80-100 sellers daily from the provided lead lists showcase the platform s value and clarify seller s questions and doubts Help in converting warm leads into active sellers with steady and planned follow-ups Assist sellers with app setup and multistream onboarding while resolving common issues like password resets storage errors or live streaming configuration Sustain regular outreach to warm leads and inactive sellers Keep transparent records of calls follow-ups and onboarding progress on the CRM and share any common seller challenges or feature requests with the client to help improve their experience Requirements Candidates with 1-3 years of experience in inside sales tele calling onboarding or account management Preference will be given to candidates with direct experience working alongside small business owners or sellers Proficiency in both Hindi and English is essential while knowledge of additional regional languages such as Marathi Tamil Telugu or Bengali is considered an advantage Navigate mobile apps and WhatsApp video calls while solving basic technical issues Efficiently manage tasks using Google Sheets and Docs showcasing strong organizational and multitasking abilities Excellent communication and persuasion abilities combined with patience and empathy for sellers who may not be tech-savvy and use strong skills in following up and managing time effectively to make sure nothing gets missed Benefits Offering a competitive salary paired with transparent paths for career growth Work remotely while being part of a supportive team A collaborative workplace that encourages learning and development Job Types Full-time Permanent Pay 16 000 00 - 20 000 00 per month Benefits Paid sick time Paid time off Work from home Application Question s Do you have a personal laptop with a webcam and a stable Wi-Fi connection at home Are you willing to work 6 days a week including Sundays and other public holidays Tell us about a time when you were able to turn an interested lead into an active customer What steps did you take and what worked well in that situation Tell us about a time when you helped a confused or frustrated customer How did you handle their concerns and what was the result Experience Sales 1 year Preferred Language English Preferred Hindi Preferred Work Location Remote

📌 Seller Onboarding Specialist (India)
🏢 Datastraw Technologies
📍 India