We are looking for experienced Training and Development Assistant Manager to execute our organizational training strategy oversee its implementation and assess its outcomes You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm Training team work across many departments to get employees up to speed in both their specific vertical and the overall needs of the company They often have backgrounds in business human resources development and education Responsibilitieso Identifying and assessing future and current training needso Drawing an overall or individualized training and development plano Responsible for training delivery for new hires refreshers and any ad hoc training requestso Partner with operational teams to ensure that refresher training needs are identified and delivered on timeo Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to trainingo Proactively communicate with client business on daily operational matters relating to trainingo Drive individual goals including but not limited to training certifications for trainers deadlines for training remediation s and all other relevant metricso Keep a solid governance around all training activities showcase during reviews or governance meetingso Extent help or initiate training program followed by tracking effectiveness success and ROI periodically and report on them Qualifications o Overall 8 years of experience at least 5 years of banking experience is musto Experience in Retail Commercial Banking related to below work-types will be preferred -Deposits Operations- New account review maintenance internal operations account servicing RDC legal document processing reconciliations etc Payments Domestic International - ACH processing card dispute maintenanceo Good with Microsoft Office o Strong with MIS reportingo Client focused with excellent written and verbal communication skillso Ability to work under pressure in a faced paced environment with limited structureo Attention to detail data driven approacho Ability to plan multi-task and manage time effectively Job Location

📌 Assistant Manager - Process Training (chargebacks/card Disputes) - Vizag - Ref75096t 2025168249 (Andhra Pradesh)
🏢 WNS
📍 Andhra Pradesh