About the Role We are hiring International Customer Service Executives for our BPO process The ideal candidate should have excellent communication skills the ability to handle customer queries professionally and a willingness to work in night shifts Freshers with good command over English are welcome Key Responsibilities Handle inbound and outbound calls for international customers Resolve queries related to products orders billing service issues etc Provide accurate information and maintain professionalism during calls Escalate unresolved issues to the concerned department when required Maintain call logs customer details and follow-up records Meet performance targets related to quality efficiency and customer satisfaction Work closely with the team leader to improve service quality Provide email chat support if required by the process Required Skills Qualifications Excellent verbal and written communication skills in English Ability to understand international accents US UK Valuable listening problem-solving and customer-handling skills Basic computer knowledge and typing speed Ability to work in a fast-paced environment and handle pressure Willingness to work night shifts and rotational offs Preferred Skills Experience in international voice process US UK AUS Knowledge of CRM or call-management tools Ability to upsell or cross-sell when required Job Type Full-time Pay 11 222 14 - 28 000 00 per month Work Location In person

📌 International Customer Service (bpo) (Maharashtra)
🏢 Al-Fahad
📍 Maharashtra