JOB ROLE CUSTOMER SUPPORT EXECUTIVE SALES EXECUTIVE EXPERIENCE - 1-2 YEARS EXP Job description Key Responsibility Areas KRA Lead Generation Prospecting Identify and qualify potential leads through calls maintain and update the CRM with accurate lead information Sales Conversion Revenue Generation Convert leads into paying customers by effectively pitching products services achieve assigned monthly sales targets Customer Relationship Management Build and maintain strong relationships with prospects and existing customers Address customer queries provide solutions and ensure high satisfaction Sales Pipeline Management Track and manage the sales pipeline to ensure a steady flow of deals Follow up with potential clients to move them through the sales funnel Collaboration Reporting Coordinate with marketing and field sales teams to optimise sales efforts Provide regular sales reports and insights to the management team Key Performance Indicators KPI Lead Conversion Rate - Percentage of leads converted into sales Target 20-30 Ensure to achieve the assigned sales target monthly Call Volume Outreach - Number of outbound calls What s App made daily Target 90-100 calls 2 hours of talk time Ensure taking follow-up responses from leads regularly update in CRM sheet Ensuring the count of number of active leads in the pipeline at any given time Ensure 100 to pick incoming calls talking politely proper documentation of customer interactions Ensure you are 100 well-versed in the Marketing pitch and able to explain the product and services flawlessly Ensure 100 to take approvals before closing any deal or offering discounts Ensure 100 to greet the customer and share your name employee ID before speaking about products or services Ensure you are 100 well-versed in the Marketing pitch and able to explain the product and services flawlessly Ensure that 100 missed calls are dialled the next day Qualifications Bachelor s degree or equivalent experience 1-2 years experience preferring freshers can also apply Robust communication and interpersonal skills Focused and Goal-oriented Job Types Full-time Fresher Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Provident Fund Schedule Day shift Language English Preferred Work Location Office Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Provident Fund Schedule Day shift Education Bachelor s Preferred Language English Hindi Preferred Work Location In person

📌 Customer Executive / Sales Executive (New Delhi)
🏢 2050 Healthcare
📍 New Delhi