Key Responsibilities Attend service calls on-site promptly Prepare and submit detailed service work reports Resolving Customers queries Managing inbound and outbound phone calls Monitoring entire process of pick up to delivery Resolve customer queries complaints and service issues Diagnose and resolve mechanical electrical and PLC-related faults Provide on-site and remote support to clients during machine breakdowns Perform preventive maintenance and system upgrades Conduct machine trials customer training and documentation Coordinate with internal teams for escalated service issues and parts management if anyone interested please share your CV at hr shreeumiya com Job Types Full time Permanent Pay 15 000 00 - 35 000 00 per month Benefits Internet reimbursement Provident Fund Work Location In person
📌 Customer Service Assistant Ahmedabad (Gujarat)
🏢 Important Group
📍 Gujarat
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