India - Hyderabad JOB ID R-221131 ADDITIONAL LOCATIONS India - Hyderabad WORK LOCATION TYPE On Site DATE POSTED Jul 25 2025 CATEGORY Sales Marketing Operations Senior Manager Incentive Compensation Design Operations Lead Inflammation Bone Health Cardiovascular What you will do Let s do this Let s change the world You will be accountable for coordinating our delivery efforts across the internal and external teams located in AIN and across India In addition the Senior manager must manage relationships across a complex internal set of teams and functional groups This is a high-impact role responsible for end-to-end IC management including design analytics operations and platform innovation The role will serve as a strategic and operational partner to Amgen s U S Commercial organization Responsibilities Key Integrator Act as main point of contact and representative of the Inflammation and Bone Business Unit IBBU and Cardiovascular Business Unit CBU Incentive strategy and operations team in India Talent Development Train develop and manage talent to meet organizational needs Incentive Compensation Design Analytics Lead the strategic development and implementation of IC design solutions drive the creation of analytics frameworks to evaluate IC outcomes relative to brand goals and ensure all modifications to incentive plans are compliant with internal policies and governance protocols Oversee execution and innovative delivery on all aspects of IC design and analytics e g scenario modeling quota-setting ROI analytics financial modelling etc Continuously monitor and evaluate industry best practices benchmarking data and market trends in incentive compensation to drive innovation and strategic value to US sales leadership Operational Excellence and Delivery Lead end-to-end delivery of IC program operations ensuring quality scalability and operational efficiency while promoting best practices in Incentive systems and quality control Establish and enforce governance standards by ensuring robust documentation practices traceable audit trails and effective control mechanisms across incentive compensation operations Lead the management of the IC technology platform partnering with IT vendors and IC stakeholders to drive platform enhancements seamless integrations and effective handling of change initiatives Serve as the subject matter expert on data utilized for incentive compensation providing strategic guidance and actionable solutions to address data-related challenges and field inquiries Automation AI Lead the piloting planning and implementation of automation across the Incentive Strategy and Operations capabilities Support the development and adoption of AI ML solutions in Amgen s AI ecosystem by identifying use cases providing domain expertise and validating model outputs to drive efficiency and scalability Continuous Improvement Lead identifying and prioritizing areas of opportunity across Incentive Strategy and Operations capabilities and processes Business Impact Collaborator Management Ensure capability solutions drive tangible business outcomes and collaborate with global key collaborators to refine requirements measure impact and report progress What we expect of you We are all different yet we all use our unique contributions to serve patients Basic Qualifications Master s degree 10 years of experience in Incentive Compensation strategy and operations Bachelor s degree 12 years of experience in Incentive Compensation strategy and operations 3 years of leadership experience directly managing people teams projects programs and directing the allocation of resources Preferred Qualifications Relevant sales force effectiveness sales operations and field platforms and systems i e CRM sales operations enablement reporting in the bio pharmaceutical industry and or consulting experience Analytical Skills The ability to analyze data identify trends and make data-driven decisions is crucial This includes proficiency in statistical analysis and familiarity with tools like Excel SQL and data visualization software Technical Proficiency Knowledge of relevant software and technologies such as sales planning and operations platforms targeting alignment and roster management incentive compensation sales CRM and other field-specific tools is important Critical Thinking Robust analytical skills to diagnose business issues and incorporate into development or adjustment of strategies plans and tactics to achieve business objectives Project Management Ability to lead cross-functional teams to identify prioritize and implement improvements to field analytics and operations processes Collaboration Ability to work effectively with stakeholders to ensure alignment and support for initiatives Communication Effective communication is key both in writing and verbally This includes the ability to present data and findings clearly to stakeholders and team members Oral written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences including senior management Comfortable challenging the status quo and bringing forward innovative solutions Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team