Role & responsibilities

- To handle, sell and carry the food items across the counter and in the auditorium.

- To promote all promotions associated with F&B.;

- To collect cash for each sale done.

- To record the sale and cash collected at the end of each shift.

- To use the POS for recording the sale.

- To record all F&B; items received at the counter at the beginning - during the shift.

- To check the quality of the F&B; items being placed in the warmer and cold case.

- To arrange and serve the food as per the hygiene standard using gloves and tongs.

- To use dispensing machine for coffee - tea - coke.

- To learn and use F&B; selling devices such as hand held and PDA devices.

- To keep work area clean like food counter, warmers, cold cases,



dispensing machine and popcorn machine.

- Staying updated on current menu choices, specialties and menu deviations.

- Presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details communicating specific customer needs to the commi.

- Obtaining revenues, issuing receipts, accepting payments, returning the change.

- Greet all guests warmly with an appropriate greeting.

- Adhere to grooming and appearance standards consistently.

- To handle customer complaints if any while on shift.

📌 Walk-in || Guest Service Associate (Mumbai)
🏢 Miraj Group
📍 Mumbai