Key Responsibilities Manage and handle customer queries concerns and escalations with professionalism Build strong customer relationships and ensure a positive service experience Coordinate with internal teams for smooth resolution of issues Travel to different branches locations as required for customer engagement and support Train and mentor junior staff in customer handling practices Qualifications Skills Minimum 2-6 years of proven experience in customer handling or client service roles Solid communication and interpersonal skills Problem-solving attitude with the ability to remain calm under pressure Willingness to travel as per job requirements Proficiency in MS Office and customer management tools Salary Benefits Attractive salary package up to 30 000 per month based on experience Career growth and development opportunities Travel allowances as per company policy Supportive work culture in a growing organization Preferred Candidate Candidates with strong customer service background Ready to travel and handle multi-location responsibilities Job Type Full-time Pay Up to 30 000 00 per month Work Location In person

📌 Senior Customer Care Officer (Kannur)
🏢 LEO CLINICAL DIAGNOSTIC CENTRE
📍 Kannur