At PwC, our people in business services and support focus on providing productive and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
Purpose of the Role
Manages day-to-day resourcing operations, ensuring optimal utilization of resources. Collaborates with delivery and HR teams to meet business requirements through proactive resource planning and reporting.
Responsibilities
- Manage end-to-end allocation of employees to projects based on skills, experience, and availability.
- Conduct regular utilization reviews and bench management activities.
- Monitor RM metrics and provide analytical insights for decision-making.
- Support project managers in addressing resource conflicts and shortfalls.
- Drive capacity planning and reallocation to meet client delivery timelines.
- Prepare detailed MIS and business reports (utilization, availability, variance).
- Collaborate across departments for workforce forecasting and hiring needs.
- Identify minor process gaps and suggest improvements.