Description We are looking for enthusiastic individuals to join our team in Bangalore and Hyderabad as Email and Chat Process Executives. This role is ideal for candidates with 0-1 years of experience who are eager to start their career in customer service. The successful candidates will be responsible for managing customer interactions through email and chat, ensuring a high level of satisfaction and professionalism.

Responsibilities - Manage and respond to customer inquiries via email and chat in a timely and professional manner.

- Provide accurate information regarding products and services to enhance customer satisfaction.
- Assist customers in resolving issues and troubleshooting problems effectively.
- Document all interactions with customers for future reference and quality assurance.
- Collaborate with team members to improve processes and enhance customer experience.





Skills and Qualifications - Excellent written and verbal communication skills in English.

- Strong problem-solving abilities and attention to detail.
- Proficiency in using email and chat software applications.
- Basic knowledge of customer service principles and practices.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Familiarity with CRM tools is a plus.

Job Title: Email and Chat Process Qualification : Any degree / B.Tech Year of passing : 2021-2026 Experience: Freshers and experiences Salary: 3Lpa to 4lpa Location: Bangalore, chennai and hyderabad Requirement: Positive communication & skills required Interested Candidate Kindly Call Or What's App Menakadevi HR - (phone hidden) Spotlight - Cafeteria, Office cab/shuttle

📌 Email and Chat process Job openings in Bangalore and Hyderabad (Bengaluru)
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📍 Bengaluru