Deputy Manager - CQA Responsibilities &

- Key Deliverables Resolving Customer complaints, failed part analysis, ICA/PCA identification, Verification &
- Implementation. Preparing consolidated action plan for customer complaints ( field / user plant) and analyze the trend for improvements. Management of Z stages & ensuring adherence of assembly processes to deliver defect free product. Pro-actively identify process gaps, concerns and executing corrective measures along with CFT. Global demerit audit – for ongoing models & current projects. Maintain test bed & run the engines as per SOP.

Conducting

Product / Process audits & reports circulation to all stake holders as per control plan. Conduct QCRT and ensure closure of concerns. Establish and sustain Quality Management System as per ISO 9001:2015 / IATF 16949 standard. Preferred Industries Automobile Education Qualification Bachelor of Engineering





- Bachelor of Engineering in Mechanical
- Bachelor of Engineering in Automobile General Experience 7 to 10 years (minimum) In Automobile industry System Generated Core Skills Customer Satisfaction Project Management Project Planning &
- Execution Risk Analysis Product Knowledge -Vehicle System Forecasting Quality Assurance (QA) Auditing Corrective and Preventive Action (CAPA) Dynamic Control Plan (DCP) Quality Control Quality Review Compliance Management Quality Compliance Quality Management System (QMS) MIS Reporting Monitoring SST Parameters Conformity of Production (CoP) Financial Acumen Process Knowledge - Millipore (Cleaning) Failure Mode and Effects Analysis (FMEA) Structured Problem Solving Experience Level Mid Level

📌 Deputy Manager - Customer Quality Assurance (Mumbai)
🏢 Mahindra and Mahindra
📍 Mumbai