02 Aug
|
Cyklon India
|
New Delhi
02 Aug
Cyklon India
New Delhi
Role & responsibilities
- Managed end-to-end customer support .
- Collect, organize, and maintain customer interaction data .
- Analyze customer feedback, warranty claims, and support cases .
- Prepare periodic reports on customer satisfaction, common service requests, product-related concerns, and complaint resolution metrics.
- Coordinate with the operations, logistics, and technical teams .
- Provide product knowledge and technical guidance on call.
- Contribute to the development of customer support processes, FAQs, and knowledge resources .
📌 Customer Care Executive (New Delhi)
🏢 Cyklon India
📍 New Delhi