Role Overview

We are seeking an experienced and patient-focused Clinic Manager who can seamlessly balance patient counseling with lead management. The ideal candidate will play a key role in guiding patients, improving conversions, and ensuring a smooth and qualified clinic experience. Key Responsibilities:

Counsel patients for skin and hair treatments based on their concerns and needs

Convert inquiries and leads into consultations and treatment bookings

Manage inbound and outbound calls, including follow-ups and lead nurturing

Clearly explain treatment plans, procedures, and pricing to patients

Maintain accurate patient records and coordinate effectively with doctors and clinic staff

Ensure a seamless patient journey from initial inquiry to post-consultation follow-up

Monitor and improve patient satisfaction and overall clinic experience Requirements:

3–4 years of experience in patient counseling within a dermatology or cosmetology clinic





Strong communication, interpersonal, and conversion skills

Experience in handling leads, calls, and patient coordination

Basic understanding of skin and hair treatments

Presentable, empathetic, and patient-centric approach Good to Have:

Prior sales or conversion experience in aesthetic/dermatology clinics

Familiarity with CRM tools or lead management systems Note:

This role requires a balance of patient care and business acumen. The candidate will be responsible for driving patient satisfaction while contributing to clinic growth through effective consultation and conversion. Interested candidates can share their resume at - [email protected] or WhatsApp on (phone hidden) The work location can be our new Franchise Branch

📌 Clinic Manager cum Sales Counselor (Delhi)
🏢 skinroots
📍 Delhi