Counselor (Front Desk/Telecounselor) (Delhi)

Counselor (Front Desk/Telecounselor) (Delhi)

03 Aug
|
IES Master
|
Delhi

03 Aug

IES Master

Delhi

Responsibilities

- Counselling B.Tech / BE students and parents for pursuing career in ESE, GATE and PSU jobs
- Handling walk-ins, addressing students’ queries, ensuring conversions in person and on phone
- Follow up on leads generated through various sources
- Keeping a track of schedules and updating students to ensure smooth running of classes
- Handling enquiry forms, OMR sheets, test papers, assignments etc
- Distribution and allocation of study material
- Co-ordinate with other centre heads
- Fee collection and petty cash management as and when required
- Liaison with HQ (New Delhi) for upcoming programs, admission tests, schemes and other offers
- Handling other assigned administrative responsibilities including upkeep of centre infrastructure
- One day off during any day of the weekday





Key Competencies

- Prior experience in the education industry of more than 1-6 years
- Experience in handling walk-ins and counselling the students
- Maintaining and updating students’ data
- Previous telesales experience - an added advantage
- Positive conversion ratio
- Good communication skills
- Telephone Etiquette
- Passionate about sales
- Self-motivated and goal driven
- Basic computer skills such as MS Office (Word, Excel, PowerPoint)
- Exceptional Sales Performer with appetite for growth
- A good team player and ability to manage the team

📌 Counselor (Front Desk/Telecounselor) (Delhi)
🏢 IES Master
📍 Delhi

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