Optimizing Procurement for Hospitality Success

Highlights:

10.00 - 25.00 Years

20.00 - 40.00 INR (Lacs)/Yearly

Full time

Noida

Skills

Customer Support

Roles & Responsibility

Requirements• Will operate within a US Time Zone• 10+ years of leading teams handling Customer Support /Customer Experience for a SAAS ware global organisation, including training, and hypercare for enterprise customers Experience in managing ongoing customer rela7onships with global enterprise customers largely in the US and EMEA regions • Ability to establish KPI’s and metrics to drive efficient customer support • Excellent communication skills in English, both written and verbal • Well-organized self-starter with an excellent work ethic, aTen7on to detail, and a desire to learn

Requirements

Outstanding written and verbal communica7on/presenta7on skills• Strong listening skills with the demonstrated ability to ask effective questions, divedeep, understand and improve complex, mul7-func7on business processes• Proven track record of leading the Customer Support ver7cal of a Hospitality( or Similar) SaaS so

📌 Director Customer Support Optimizing procurement for hospitality success (India)
🏢 Skyleaf Consultants
📍 India