International Customer Support Voice Role
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Summary

We are seeking a highly skilled and motivated individual to join our team as an International Customer Support Voice Representative. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to clients across the globe. This is a contract role with the possibility of being converted to a permanent position based on performance and business needs. The ideal candidate will have excellent communication skills, a strong knowledge of customer handling, and the ability to work in a rotational shift, including night shifts.

Responsibilities

- Provide exceptional customer service to clients across the globe

- Handle customer inquiries and resolve issues in a timely and professional manner

- Work in a rotational shift, including night shifts

- Meet or exceed performance metrics and targets

- Collaborate with team members to achieve business objectives

- Stay up-to-date with product knowledge and industry trends

Requirements

Requirements:





- Graduate or Undergraduate degree

- Minimum 6 months of experience in customer support, technical support, BPO, or a related field

- Excellent communication skills in English

- Valuable knowledge of customer handling and conflict resolution

- Ability to work in a rotational shift, including night shifts

- Immediate joiner preferred or maximum 15 days' notice period

- Willingness to work in a contract role with the possibility of being converted to a permanent position

Additional Information

- Salary: ₹40,000 - ₹50,000 per month (depending on last CTC and experience)

- Job Location: Pune

- Work Mode: Work from Office

- Contract Duration: 4-6 months

- Notice Period: Immediate joiners or maximum 15 days' notice

Benefits

- CTC: Up to ₹56,000 per month (based on last drawn salary and experience)

- Laptop and other assets will be provided by the company.

- + + 5000/- performance bonus monthly.

- The company will give a two-way cab facility.

📌 Experienced Customer Support International Voice - Pune (India)
🏢 2COMs
📍 India