Role Description:

Drive and manage presales activities for our Salesforce practice. Develop the presales competencies and manage presales team. Engage with prospective customers to understand requirements, respond to RFQs/RFPs, proposal preparation and presentation, solution demos and SOW preparations.

Responsibilities:

- Drive and own the complete presales engagement and activities for Salesforce Practice
- Develop and enhance the presales processes and proposal templates
- Define, develop and optimize the project effort estimation processes and techniques
- Engage with prospective customers to showcase practice capabilities and strengths
- Review and respond to RFQs/RFPs and provide support on RFP requests
- Prepare and submit solution proposals
- Present Solution proposals and solution demos
- Engage with Sales team in customer discussions and negotiations on proposals
- Prepare the scope statements / SoW documents
- Manage smooth transition and handover of current projects to Delivery organization
- Conduct solution demos and presentations at customer and industry events
- Build and enhance functional and technical knowledge on Salesforce Products and solutions
- Drive and manage the Presales team and presales resources
- Develop and maintain the required competencies and skills for Salesforce presales activities

Prerequisites:

- Excellent communications and presentation skills.




- Experience of presenting to senior leaders and C-level execs
- Solid understanding of Salesforce products and solutions – at a minimum Sales, Service, Field Service, Einstein Analytics, Communities
- Minimum 3 years of experience of managing Salesforce Presales activities and customer engagements in Enterprise customer segments / large deals
- Project delivery experience of atleast 2 years and with minimum 2 end-to-end project implementations from project scoping to delivery
- Total Experience of 10-15 years with atleast 5 years of Salesforce experience
- Must have Salesforce Certification(s)
- Sound understanding of SDLC, Agile/DevOps methodologies and Salesforce DX
- Leading and managing team of presales resources
- Aware of the latest developments and releases of solutions
- Team Player. Works collaboratively with sales, presales and delivery teams

Desired Skills and Experience:

- Experience of Commerce Cloud, Marketing Cloud, CPQ or any industry Clouds e.g. Financial Services, Health, Government Cloud, CG/Retail desirable
- Experience of working / integrating with other Salesforce products e.g. Einstein Analytics, Heroku, Tableau, Mulesoft
- Experience of working and engaging with customers in Europe, Middle East and India regions
- Highly aware of the industry trends and latest development on CRM solutions

Location: Hyderabad

📌 Presales Manager Salesforce (CRM) (India)
🏢 Process360
📍 India